Advanced Techniques of the Business Office

Participants will develop the skills and knowledge to:

• Increase gross profit
• Boost service contract sales
• Maximize ancillary product sales such as Tire & Wheel, Anti-Theft, and Windshield Protection

Prerequisites:

• Principles of the Business Office

 

Who should take this course?

Active and experienced business managers who have successfully mastered the techniques taught in the Principles of the Business Office course

Why should I take this course?

After business managers review and fine-tune their interview and presentation skills, this course will offer knowledge on overcoming product objections.