Phone Skills Training
Sales professionals need a special set of skills to successfully represent a dealership via the telephone. Giving away too much information can put the dealership at a disadvantage, and if the call is not handled correctly, the customer can move to the next dealership in a matter of seconds.
The Phone Skills workshop presents participants with a guide to effectively handle incoming sales calls.
| Salespeople will develop the skills and knowledge to:
- Overcome objections during incoming sales calls
- Avoid giving price quotes or other information over the phone
- Set appointments
|
|
